Shipping and Delivery Policy
Same-Day Shipping
All orders placed on a working day will be shipped the same day by 7:00 PM (IST).
Shipping Charges
Shipping charges will be levied based on the weight of your orders and shipping distance.
Free shipping for domestic deliveries:
Tamilnadu :
Purchase above Rs.1500
Rest of India:
Purchase above Rs.3000
Weekend and Holiday Shipping
Orders received on weekends and public holidays will be shipped on the next working day.
Remote Locations in India
If you need delivery to a remote location within India, please contact us in advance to arrange the appropriate courier services.
Tracking Information
Once the order is processed and shipped, you will receive an email with the delivery details and tracking methods. You can also track the order in the My Account page of our website. Please feel free to reach out to our Customer Care team for further details about your order.
Delivery Partners
We have partnerships with ST Courier and Professional Courier for shipments within India. Our courier partners will be able to deliver the shipment to you between Monday through Saturday: 9am to 7pm. Working days exclude public holidays and Sundays.
Contact Us
For any further queries or clarifications, please feel free to reach out to us.
Disclaimer
1) Our products are packed in a secure tamper proof packaging. If you find the package is tampered, Please do not accept delivery and return it back to the delivery person.
- Please write to us at bhuvanasilks.tly@gmail.com or call us on +917418791090. Any concerns/quires/requests, post this will not be entertained.
- If the delivery has been accepted, it will be assumed that the package was received in a secure manner.
2) We are not liable for any delays in delivery by the courier company. But will definitely support our customer to track down a package through our logistic partner. Delivery time is subject to factors beyond our control including unexpected travel delays from our courier partners and transporters due to weather conditions and strikes.
