Terms and Conditions

Welcome to Bhuvana Silks. By accessing or purchasing from our website www.bhuvanasilks.com, you agree to the following Terms and Conditions. Please read them carefully before using our site.

1. General Information

Bhuvana Silks ("we," "us") operates this online store to offer premium silk sarees and related products. By accessing our website or making a purchase, you agree to comply with these Terms and Conditions and our Privacy Policy.

We reserve the right to update, change, or replace any part of these Terms at any time. Changes will take effect immediately upon posting on the website.

2. Eligibility

By using this website, you confirm that:

• You are at least 18 years of age.
• You are using the site for lawful purposes only.
• You will provide accurate, current, and complete information during checkout or registration.

3. Products and Pricing

• All products listed on our site are described as accurately as possible. However, slight variations in color or texture may occur due to photography or screen display differences.
• Prices are subject to change without prior notice.
• All prices are displayed in Indian Rupees (INR) and include applicable taxes unless stated otherwise.
• Bhuvana Silks reserves the right to modify or discontinue any product at any time.

4. Orders and Payments

• Once an order is placed, you will receive an email confirmation.
• We accept major online payment options through secure gateways (e.g., Razorpay, Paytm, UPI, Credit/Debit Cards).
• Orders will be processed only after successful payment.
• In case of payment failure or technical issues, please contact us at bhuvanasilks.tly@gmail.com.

5. Shipping and Delivery

• We offer delivery across India.
• Orders are usually dispatched within 2–5 business days after confirmation.
• Delivery timelines may vary based on location and courier partner.
• You will receive tracking details once your order is shipped.
• Free shipping may be offered above a certain purchase threshold (as announced on the website).

6. Returns & Exchanges

• We take utmost care to deliver high-quality products. However: Returns are accepted only for damaged or defective items, reported within 48 hours of delivery.
• Products must be unused, unwashed, and with all original tags and packaging.
• Color variation is not considered a defect.

7. Intellectual Property

All content on this website—including images, designs, logos, product descriptions, and graphics—is the property of Bhuvana Silks and protected under copyright law. Reproduction or use without permission is strictly prohibited.

8. Limitation of Liability

Bhuvana Silks is not responsible for:

• Any loss or damage resulting from delays or courier issues.
• Color discrepancies due to display differences.
• Any indirect or consequential damages arising from the use of our website or products.

9. User Conduct

You agree not to:

• Misuse the website for fraudulent purposes.
• Upload malicious code or attempt unauthorized access.
• Copy or distribute content without permission.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of India, and any disputes shall be subject to the jurisdiction of Tirunelveli courts.

11. Contact Information

For questions or concerns about these Terms, please contact us at:
📩 Email: bhuvanasilks.tly@gmail.com
📍 Address: 54 F/11, STC College Rd, opp. to canara bank, above professional courier, Perumalpuram, Vasantha Nager, Tirunelveli, Tamil Nadu – 627007
📞 Phone: 7418791090